Management, Professional Courses
This course will explore various models of EQ, the ethics of incorporating EI assessments and training in various situations, criticisms of the EQ concept and components of EI, and how to strengthen delegates’ own Emotional Intelligence. By learning about EQ, delegates can better determine whether or not their businesses or companies would benefit from EQ classes, learn how to strengthen their own EI skills, and understand the relationship between personality and Emotional Intelligence as well as the role that EI plays in those with personality or relationship disorders. The course learning will include the main topics on human emotions and some recent findings on individual differences in emotional dispositions and capabilities. The review of emotions research will include definition and function of emotions, basic and complex emotions, dimensional and categorical models of emotion, emotion perception, models of emotion-processing, social aspects of emotions. The individual differences topics will centre on the relatively new construct of emotional intelligence (EI), but will also include other individual difference approaches, for example, personality/affect relationships, emotion regulation, and coping. The coverage of EI will include controversies relating to its existence and measurement, for example, whether it is more appropriate to view EI as part of the intelligence or the personality domain.
By the end of this two-day emotional intelligence training course, delegates would have: • Gained an insight into emotional intelligence, what it is and how you can use it • Developed an awareness of the various EQ model, used to measure emotional intelligence • Developed self-awareness and self-management of personal emotions • Explored ways to advance personal emotional intelligence • Recognised emotions in others, responding to those emotions effect inspire high performance • Understood the consequences of behaviour and weigh decisions before action
International School of Management (IMS)
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